Sales and Marketing Support Assistant

• £23,000 - £25,000 Basic Salary
• 25 Days Annual Leave + Bank Holidays
• Private Health Care
• East London Headquarters
• Full Time, Permanent Position
• As soon as possible start
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The Company

Leadership Matters is a unique & award-winning online training platform which drives leadership development in schools. Our suite of diagnostic tools and resources have been designed to help improve the educational outcomes of all children by empowering leaders in education.
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With over 22,000 school leaders currently using Leadership Matters our ambition is that all leaders in all schools have access to this revolutionary platform.
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Leadership Matters strives for a more inclusive work environment which attracts a diverse group of applicants and signals our commitment to celebrate and promote diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.
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The Role

We are in search of a skilled Sales and Marketing Support Assistant with a robust background in administrative tasks and a strong emphasis on marketing capabilities to join our team. This role plays a pivotal part in offering comprehensive support to the sales and customer support teams, while actively contributing to various marketing initiatives. The ideal candidate should demonstrate a keen attention to detail, self-motivation, and a dedicated approach to administrative responsibilities. Moreover, a passion for delivering exceptional experiences to our members in the Education, EdTech, and online training sectors is crucial.

Main Responsibilities:

Administrative Excellence:

• Efficiently manage administrative tasks, including data entry, orders, renewals, document management, and maintaining accurate records.
• Coordinate schedules, appointments, and meetings to ensure seamless collaboration between sales, customer support, and marketing teams.
• Assist in generating reports and tracking key metrics to support decision-making processes.

‍Customer Engagement and Sales Support:

• Proactively engage with members through various communication channels, resolving queries and ensuring a high level of satisfaction.
• Collaborate with the sales team, providing logistical support for meetings, preparing materials, and assisting in follow-up activities.
• Contribute to upselling efforts by maintaining accurate member information, identifying renewal opportunities, and providing relevant insights.

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Marketing Assistance and Content Creation:

• Craft compelling and persuasive copy for webinars, promotional campaigns, and marketing materials tailored to our Education, EdTech, and online training audience.
• Assist in coordinating marketing activities, including event planning, promotions, and digital campaigns.
• Collaborate with the marketing team to maintain content calendars, manage social media platforms, and track engagement metrics.

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Requirements:
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Experience:

• Minimum of 18 months in administrative roles, preferably within the Education, EdTech, or online training sectors in the UK.
• Education and EdTech Knowledge: Graduate, with a good knowledge of the UK Education industry, EdTech tools, and online training platforms.
• Digital Proficiency Stack: Strong skills in using digital tools, CRM systems, Canva, Webinar tools, and Microsoft Office Suite.

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Detail-Oriented:

• Exceptional attention to detail and the ability to maintain accurate records and reports.
• Self-Motivated: Ability to work independently, prioritize tasks, and meet deadlines while maintaining a high standard of work.

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Communication Skills:

• Effective written and verbal communication skills, with the ability to convey information clearly and professionally.
• Customer-Centric Mindset: Genuine enthusiasm for delivering an outstanding member experience, ensuring their needs are met promptly and effectively.

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Benefits:

• Opportunity to contribute to the growth and success of a dynamic organization in the Education and EdTech sectors.
• Professional development opportunities to enhance administrative and digital skills. Join a collaborative team that values proactive approaches, attention to detail, and dedication to member satisfaction.

If you are a motivated administrative professional with a meticulous approach to tasks and a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Apply now!
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